Management Team

Richard Batenburg
President
A multi-industry executive with 20 years of experience in project, program and executive management, he has proven success in managing all aspects of business administration including IT

applications and technology infrastructure. He has successfully designed and implemented effective governance processes and project management methodologies. Mr. Batenburg has proven leadership capabilities in consolidating and standardizing technology infrastructure, business processes and practices, and establishing strategies to maximize profitability while reducing overall costs. His background includes successfully managing the integration and centralization of IT and service delivery organizations as part of merger activity of large, medium and small, public and private companies.


Paul Ousterhout
Mr. Ousterhout brings 20 years of progressive responsibility executing the duties of Chief Technical Officer (CTO), Director and WebMaster. The responsibilities of these positions included software design and development focused on increasing organizational exit value. This was achieved by designing and creating proprietary tools, databases, e-commerce, honing transaction processing to a high level of efficiency, Mr. Ousterhout also designed & implemented Customer Relationship Management (CRM) packages, sales force automation, inventory procurement, distribution, analysis, maintenance and warranty systems. Mr. Ousterhout has managed teams of developers and simultaneous development projects through full life-cycle, design, build, and implementation resulting in systems that increased revenue (and/or decreased costs) measurably and permanently.


Mark Radtke

Mr. Radtke has over 12 years of experience in Project and Program Management (PMO) focusing on full lifecycle e-Business, e-Commerce, Mobile Workforce Management (WFM) projects as well as application development and implementation, enterprise-level branding strategies, information systems security, and network and systems management. Mr. Radtke's proficiencies include budgetary management, Total Quality Management (TQM), technical process development and strategic planning. Mr. Radtke also provides organizational, technical, and operational infrastructure assessment capabilities to define and implement strategies, solutions, and processes achieving consistent and measurable results.


Jane Shanley

Ms. Shanley’s skills in sales, marketing, product management, project management, communications, and team leadership have been successfully developed for over 17 years in the cable and telecommunications industry. As a strategic resource to Jones Intercable, Request Television, Mentis Broadband Solutions, CTAM, and Renegade Productions among others, she has provided organizations with efficient, effective strategic and tactical solutions, from concept through execution, which have consistently achieved objectives. She has developed product life cycle plans and been instrumental in communicating with multiple vendors as well as internal work groups. Ms. Shanley has found extraordinary success by quickly developing consensus within these groups thus, ensuring the timely completion of project goals and deliverables. Through her experience in fast-paced environments, she successfully drives processes and multi-tasks to achieve assigned objectives. Ms. Shanley has a BA in Business Administration and Communications from the University of Hartford.

 

Steve Bucholz
Vice President, National Accounts
Mr. Bucholz is a 25 year veteran of the CATV and Broadband industries. His early career focus included hands on roles in CATV sales, marketing and operations for a number of prominent MSO’s including Cox, Harte Hanks, TKR and Comcast where he was successful in implementing strategic initiatives to increase customers and drive revenues. Most recently, Mr. Bucholz has been focused on business development and sales within interactive technology companies representing emerging applications for ITV and IPTV platforms. He held executive positions at Request Television, WorldGate Communications and ICTV where his responsibilities included Sales, Affiliate Relations, new product implementation and customer service integration. Mr. Bucholz holds a BA in Education/History from the State University of NY College at Buffalo.